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Contact Us

Contact Us

Looking to get in touch with the Diono customer care team? Simply choose from the options below.

Live Chat

Our Live Chat System is available Mon-Fri between 7.00am and 4:00pm PT. Simply click on the green help icon in the bottom right of your screen and you will be connected to a member of our customer care team.

Call Us

You can reach us by phone at 866-954-9786 between 7:00 am to 4 pm PT Monday through Friday. Please note that questions are typically answered within 48-72 hours during normal business hours, excluding weekends and national holidays.
Call Us

Raise a Ticket

Have a question about your product? Please send us a ticket through our Customer Support system. Your login ID will give you access to check the status of your request
Submit a ticket

Support Hub

The Diono support hub full of useful resources from FAQs, installation videos and product manuals.
Visit Support Hub