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Diono difference

Diono difference

Enjoy exclusive benefits when you bring us along for the ride

Our guarantee

When you buy a car seat or stroller directly from diono.ca or from one of our Platinum Retail Partners you’ll receive an awesome set of exclusive benefits including an additional 2-year warranty, FREE shipping on orders over $400, access to our exclusive Very Important Passenger club and 1-2-1 virtual car seat fitting advice.

How it works

1

Purchase on diono.ca or one of our Platinum Retail Partners

Simply make a purchase on any product on diono.ca or with one of our Platinum Retail Partners

2

Sign up for the diono difference

When you sign up with diono you will automatically be enrolled into our Very Important Passenger Club. If you have purchased from one of our Platinum Retails partners, you will be asked to provide proof of purchase as part of the registration process.

Sign up Here
3

Enjoy your perks

Unlock your exclusive perks & offers such as an additional 2-year warranty on car seats and strollers, early-bird sale access, a free 1-2-1 virtual fitting with one of our customer care team, exclusive multiple purchase discount codes and discounts on replacement parts and car seat covers!

4

For your child's continued safety

Although child restraint systems undergo testing and evaluation, it is possible that a child restraint could be recalled. In case of a recall, we can reach you only if we have your name and address, so please fill in the registration form to be on our recall list.

Register your product

Your Perks

Additional 2 year warranty

All of our products are built using high-quality materials and designed to last for the joy of the journey. That’s why we are happy to offer an extended warranty of 2 additional years* (on top of the 1-year diono product warranty) when you purchase directly from diono.com. The extended warranty is applicable on all diono car seats and strollers.

FREE Shipping on orders over $400

Diono proudly offers free shipping on orders over $400* The discount will automatically be applied at the checkout.

Join the Very Important Passenger Club

Why not make the most of your Diono journey? Becoming a member of this exclusive club unlocks a number of great benefits including discounts on your second car seat and spare parts, exclusive news & offers and a 1-2-1 virtual car seat fitting.

1-2-1 Virtual Car Seat Fitting

A member of our team will guide you through installing your car seat, so from the very first journey, you can feel confident that your child is traveling in the safest possible way.

Our Platinum Retail Partners

We've partnered with a number of retailers to give as many families the chance to share in the Diono difference. So no matter where you buy your Diono car seat or stroller you'll be able to unlock the #JoyOfTheJourney

From our VIPs

"I absolutely love the Diono brand. It's durable and generally easy to use. My 7-month-old is 20 lbs and we have tried 4 other carriers and this is the only one that helps take the weight off and allows us to move freely and easily with our son."

- Erin

"I owned a Diono 3RXT which converts into a booster but my girl needed something with more width. So I upgraded her to a Diono booster. SHE LOVES IT. It is so light and easy to install. I would really recommend the Diono brand to anyone after owning 2 myself."

- WonderAna

"Favorite car seat! Bought this for a middle seat (in between 2 other car seats) to be used forward facing and couldn’t be happier. It is narrower so everything fits so much better. My daughter loves it, says it is comfortable, and she can climb in and out of it very easily."

- Laraine Pasierski

"This product is amazing and totally worth every penny! I managed to fit it very quickly to the pushchair and it is very deep and provides the perfect cover for my little one. The storage pockets on both sides are also very handy!"

- Clare Williams

"These are amazing & really sorted out our issue. My son loves stroking them too as they are so soft. I will be buying more as presents for friends."

- Amie

Questions?

Simply ensure you have registered the product with Diono online, or mail your product registration card to Diono.

Once you have purchased on diono.ca you will receive an automatic email asking if you would like to become a member of the Very Important Passenger Club. This will direct you to a subscription page where we just need to take some details to enroll you to our exclusive list to unlock your perks. Simple!

Becoming a member of this exclusive club unlocks a number of great benefits:

  • First to receive news from Diono HQ
  • Early-bird sale access
  • Access to a free 1-2-1 virtual car seat fitting with one of our customer care team
  • Exclusive multiple purchase discount codes
  • Exclusive discounts on replacement parts and car seat covers

1-2-1 Virtual Car Seat Fittings are exclusive to the Very Important Passenger Club members. Once you have purchased on diono.com you will receive an automatic email asking if you would like to become a member of the Very Important Passenger Club. This will direct you to a subscription page to join the exclusive list to unlock your access. An email will follow with details on your exclusive perks and how to book your 1-2-1 Virtual Car Seat Fitting.

Extended Warranty on 2020 Model year onwards strollers and car seats

Diono LLC, Diono Ltd warrants, ONLY to the original consumer purchaser and only if this product was purchased (new and unused in an unopened box) from diono.com, and who has fully registered their product online at diono.com within 2 months of purchase, that this product will be free from defects in material and workmanship for an extra two (2) years after the standard one (1) year warranty period (the “Extended Warranty Period”) has expired. The complimentary extended warranty applies only in the USA, the UK and Deutschland. An original receipt is required to validate your warranty, and shipping charges will be the responsibility of the original consumer purchaser. During the Extended Warranty Period, Diono® will, at its option, repair or replace this product if it is found by the manufacturer to be defective in material or workmanship. Diono ® reserves the right to discontinue or change parts, fabrics, models, or products, or to substitute this product with a comparable model or product. Replacement product does not extend any warranty period.

Extended Warranty Limitations

The complimentary extended warranty is available only on 2020 model year onwards car seats (Radian R and Q, Monterey, Cambria, Everett and Solana), and strollers (Flexa and Excurze), and newer Diono ULC car seats and Strollers, in USA, UK and Deutschland This extended warranty does not cover fabrics, the effects of normal wear and tear or damage resulting from negligence, modification, improper installation, accidents, airline/transport damage misuse or abuse of this product. It is expressly agreed that the obligations of Diono® and the original consumer purchaser’s remedies under the limited warranty contained herein are exclusive and are strictly limited to the repair or replacement of the product. This limited warranty is conditional upon strict compliance with the provisions of the Instruction Manual. In no event will Diono® be liable to you for any damages, including incidental or consequential damages, arising out of the use or inability to use this product.

Excluded from the additional warranty are any Nuna, or other branded car seats sold on diono.com

PLEASE COMPLETE THE ONLINE FORM TO REGISTER YOUR PRODUCT WITH DIONO, AND ALSO THE ONLINE FORM TO REGISTER YOUR PRODUCT OR MAIL THE OWNER REGISTRATION CARD CONTAINED WITH YOUR PRODUCT WITHIN (30) DAYS OF PURCHASE.

For more information, please refer to your applicable user guide.

We've partnered with a number of retailers to give as many families the chance to share in the Diono difference. So no matter where you buy your Diono car seat or stroller you'll be able to unlock the #JoyOfTheJourney